.page-faq {
  --faq-gap: clamp(16px, 3vw, 28px);
  --faq-soft-line: rgba(127, 243, 232, 0.14);
  padding-bottom: clamp(56px, 9vw, 128px);
}

.page-faq .faq-h2 {
  font-family: var(--font-display);
  font-weight: 800;
  letter-spacing: -0.02em;
  font-size: clamp(24px, 4.4vw, 40px);
  line-height: 1.22;
  color: var(--fog);
  margin: 10px 0 0;
  max-width: 22em;
}

.page-faq .faq-aside {
  font-size: 14px;
  line-height: 1.7;
  color: var(--haze);
  max-width: 26em;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding-top: clamp(20px, 4vw, 44px);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(26px, 5vw, 52px);
  align-items: end;
}

.page-faq .faq-hero__title {
  margin: 14px 0 18px;
  max-width: 16em;
}

.page-faq .faq-hero__lead {
  color: var(--haze);
  max-width: 34em;
}

.page-faq .faq-hero__meter {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 20px;
  margin-top: 26px;
  padding-top: 16px;
  border-top: 1px solid var(--faq-soft-line);
}

.page-faq .faq-hero__media {
  position: relative;
  margin: 0;
  border-radius: var(--radius-lg);
  overflow: hidden;
  border: 1px solid var(--faq-soft-line);
  background: var(--ink-800);
  box-shadow: var(--shadow-card);
  clip-path: polygon(0 0, 100% 0, 100% 92%, 0 100%);
}

.page-faq .faq-hero__media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  opacity: 0.92;
}

/* ---------- 分段切换 ---------- */
.page-faq .faq-paths {
  padding-top: clamp(40px, 7vw, 84px);
}

.page-faq .faq-switch {
  position: relative;
  margin-top: clamp(22px, 4vw, 36px);
}

.page-faq .faq-switch__radio {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.page-faq .faq-switch__bar {
  display: flex;
  gap: 6px;
  padding: 6px;
  border-radius: var(--radius-pill);
  background: var(--glass-strong);
  border: 1px solid var(--faq-soft-line);
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-switch__bar::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-switch__tab {
  flex: 1 0 auto;
  text-align: center;
  padding: 11px 18px;
  border-radius: var(--radius-pill);
  font-size: 14px;
  font-weight: 600;
  color: var(--haze);
  white-space: nowrap;
  cursor: pointer;
  transition: background 0.25s var(--ease), color 0.25s var(--ease);
}

.page-faq .faq-switch__tab:hover {
  color: var(--fog);
}

.page-faq #faq-path-account:checked ~ .faq-switch__bar .faq-switch__tab--account,
.page-faq #faq-path-event:checked ~ .faq-switch__bar .faq-switch__tab--event,
.page-faq #faq-path-client:checked ~ .faq-switch__bar .faq-switch__tab--client {
  background: var(--rose);
  color: var(--white);
}

.page-faq .faq-switch__panels {
  margin-top: 14px;
}

.page-faq .faq-panel {
  display: none;
  padding: clamp(18px, 3vw, 30px);
  border-radius: var(--radius-lg);
  background: var(--glass);
  border: 1px solid var(--faq-soft-line);
  backdrop-filter: blur(14px);
}

.page-faq #faq-path-account:checked ~ .faq-switch__panels .faq-panel--account,
.page-faq #faq-path-event:checked ~ .faq-switch__panels .faq-panel--event,
.page-faq #faq-path-client:checked ~ .faq-switch__panels .faq-panel--client {
  display: block;
}

.page-faq .faq-panel__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 18px;
}

.page-faq .faq-panel__list li {
  display: grid;
  gap: 6px;
  padding-left: 16px;
  border-left: 2px solid var(--cyan);
}

.page-faq .faq-panel__q {
  font-weight: 700;
  font-size: 16px;
  color: var(--fog);
  line-height: 1.5;
}

.page-faq .faq-panel__a {
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--haze);
  max-width: 40em;
}

/* ---------- 反馈流程 ---------- */
.page-faq .faq-flowSec__inner {
  display: grid;
  gap: clamp(16px, 3vw, 32px);
}

.page-faq .faq-flowSec__anno {
  display: none;
}

.page-faq .faq-flowSec__lead {
  margin: 14px 0 0;
  color: var(--haze);
  max-width: 36em;
}

.page-faq .faq-flow {
  list-style: none;
  margin: clamp(26px, 5vw, 44px) 0 0;
  padding: 0 0 0 22px;
  position: relative;
  display: grid;
  gap: clamp(24px, 4vw, 38px);
}

.page-faq .faq-flow::before {
  content: "";
  position: absolute;
  left: 5px;
  top: 10px;
  bottom: 10px;
  width: 2px;
  background: linear-gradient(180deg, var(--rose) 0%, rgba(255, 61, 127, 0.5) 55%, rgba(255, 61, 127, 0) 100%);
}

.page-faq .faq-step {
  position: relative;
  display: grid;
  gap: 6px;
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  left: -22px;
  top: 12px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--ink-900);
  border: 2px solid var(--rose);
}

.page-faq .faq-step__num {
  font-family: var(--font-mono);
  font-size: clamp(26px, 4.6vw, 42px);
  line-height: 1;
  color: var(--rose);
  letter-spacing: 0.02em;
}

.page-faq .faq-step__title {
  margin: 4px 0 6px;
  font-size: clamp(17px, 2.4vw, 21px);
  font-weight: 700;
  color: var(--fog);
  letter-spacing: -0.01em;
}

.page-faq .faq-step__body p {
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--haze);
  max-width: 38em;
}

/* ---------- 横带图 ---------- */
.page-faq .faq-band {
  margin: clamp(36px, 6vw, 64px) 0;
  overflow: hidden;
  border-top: 1px solid var(--faq-soft-line);
  border-bottom: 1px solid var(--faq-soft-line);
}

.page-faq .faq-band img {
  display: block;
  width: 100%;
  height: clamp(120px, 22vw, 260px);
  object-fit: cover;
  opacity: 0.72;
}

/* ---------- 三件事 ---------- */
.page-faq .faq-check__grid {
  margin-top: clamp(22px, 4vw, 34px);
}

.page-faq .faq-check__card {
  display: grid;
  gap: 10px;
  align-content: start;
  padding: clamp(18px, 3vw, 26px);
  border-radius: var(--radius-lg);
  background: var(--ink-800);
  border: 1px solid var(--faq-soft-line);
  transition: transform 0.3s var(--ease), border-color 0.3s var(--ease);
}

.page-faq .faq-check__card:hover {
  transform: translateY(-4px);
  border-color: rgba(255, 61, 127, 0.4);
}

.page-faq .faq-check__title {
  margin: 0;
  font-size: 18px;
  font-weight: 700;
  color: var(--fog);
}

.page-faq .faq-check__card p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--haze);
}

.page-faq .faq-check__card a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 知识库 ---------- */
.page-faq .faq-kb__grid {
  margin-top: clamp(22px, 4vw, 34px);
  display: grid;
  gap: var(--faq-gap);
}

.page-faq .faq-kb__card {
  position: relative;
  padding: clamp(18px, 3vw, 26px);
  border-radius: var(--radius-lg);
  background: linear-gradient(160deg, rgba(27, 42, 107, 0.66) 0%, rgba(19, 28, 66, 0.92) 62%);
  border: 1px solid var(--faq-soft-line);
  display: grid;
  gap: 10px;
  align-content: start;
}

.page-faq .faq-kb__count {
  position: absolute;
  top: 16px;
  right: 16px;
}

.page-faq .faq-kb__title {
  margin: 0;
  font-size: clamp(20px, 3vw, 26px);
  font-weight: 800;
  letter-spacing: -0.01em;
  color: var(--fog);
}

.page-faq .faq-kb__desc {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--haze);
  max-width: 30em;
}

.page-faq .faq-kb__list {
  list-style: none;
  margin: 6px 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .faq-kb__list li {
  position: relative;
  padding-left: 16px;
  font-size: 14.5px;
  line-height: 1.6;
  color: var(--fog);
}

.page-faq .faq-kb__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 6px;
  height: 1px;
  background: var(--cyan);
}

/* ---------- 时效 ---------- */
.page-faq .faq-sla__grid {
  display: grid;
  gap: clamp(24px, 4vw, 40px);
}

.page-faq .faq-sla__lead {
  margin: 14px 0 0;
  color: var(--haze);
  max-width: 34em;
  line-height: 1.8;
}

.page-faq .faq-sla__meter {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 20px;
  margin-top: 22px;
  padding-top: 16px;
  border-top: 1px solid var(--faq-soft-line);
}

.page-faq .faq-gauge {
  position: relative;
  padding: 26px 0 0;
}

.page-faq .faq-gauge__track {
  position: relative;
  height: 6px;
  border-radius: var(--radius-pill);
  background: linear-gradient(90deg, var(--cyan) 0%, rgba(43, 231, 214, 0.35) 26%, rgba(168, 179, 214, 0.18) 100%);
  display: flex;
  justify-content: space-between;
}

.page-faq .faq-gauge__tick {
  display: block;
  width: 1px;
  height: 14px;
  margin-top: -4px;
  background: rgba(244, 246, 255, 0.26);
}

.page-faq .faq-gauge__needle {
  position: absolute;
  top: 12px;
  left: 20%;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--rose);
  box-shadow: 0 0 0 5px rgba(255, 61, 127, 0.18);
}

.page-faq .faq-gauge__labels {
  display: flex;
  justify-content: space-between;
  margin-top: 18px;
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: 0.06em;
  color: var(--haze);
}

.page-faq .faq-sla__qa {
  display: grid;
  gap: 10px;
}

.page-faq .faq-qa {
  border-radius: var(--radius-md);
  border: 1px solid var(--faq-soft-line);
  background: rgba(19, 28, 66, 0.5);
  overflow: hidden;
}

.page-faq .faq-qa[open] {
  border-color: rgba(127, 243, 232, 0.36);
  background: rgba(19, 28, 66, 0.78);
}

.page-faq .faq-qa summary {
  cursor: pointer;
  padding: 15px 44px 15px 18px;
  position: relative;
  font-size: 15.5px;
  font-weight: 600;
  color: var(--fog);
  list-style: none;
}

.page-faq .faq-qa summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-qa summary::after {
  content: "+";
  position: absolute;
  right: 18px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 18px;
  color: var(--cyan);
  line-height: 1;
}

.page-faq .faq-qa[open] summary::after {
  content: "−";
}

.page-faq .faq-qa__body {
  padding: 0 18px 16px;
}

.page-faq .faq-qa__body p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--haze);
}

/* ---------- 人工 ---------- */
.page-faq .faq-human {
  padding-top: clamp(48px, 8vw, 96px);
}

.page-faq .faq-human__title {
  margin: 12px 0 14px;
  max-width: 14em;
}

.page-faq .faq-human__lead {
  margin: 0;
  color: var(--haze);
  max-width: 32em;
  line-height: 1.8;
}

.page-faq .faq-human__grid {
  margin-top: clamp(24px, 4vw, 40px);
  display: grid;
  gap: var(--faq-gap);
}

.page-faq .faq-human__card {
  padding: clamp(18px, 3vw, 26px);
  border-radius: var(--radius-lg);
  background: var(--ink-800);
  border: 1px solid var(--faq-soft-line);
  display: grid;
  gap: 10px;
  align-content: start;
}

.page-faq .faq-human__name {
  margin: 0;
  font-size: 18px;
  font-weight: 700;
  color: var(--fog);
}

.page-faq .faq-human__addr {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 15px;
  letter-spacing: 0.02em;
  color: var(--cyan);
  word-break: break-all;
}

.page-faq .faq-human__card p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--haze);
}

.page-faq .faq-human__link {
  margin-top: 4px;
  font-family: var(--font-mono);
  font-size: 12.5px;
  letter-spacing: 0.04em;
  color: var(--rose-soft);
  text-decoration: none;
  border-bottom: 1px solid rgba(255, 123, 166, 0.5);
  justify-self: start;
  padding-bottom: 2px;
}

.page-faq .faq-human__link:hover {
  color: var(--white);
}

.page-faq .faq-human__foot {
  margin: clamp(28px, 5vw, 48px) 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--haze);
  max-width: 40em;
}

.page-faq .faq-human__foot a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
}

@media (min-width: 720px) {
  .page-faq .faq-kb__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-kb__card:nth-child(even) {
    margin-top: 34px;
  }

  .page-faq .faq-human__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: end;
  }

  .page-faq .faq-flowSec__inner {
    grid-template-columns: 44px minmax(0, 1fr);
    gap: 28px;
  }

  .page-faq .faq-flowSec__anno {
    display: block;
    align-self: start;
    margin-top: 10px;
  }

  .page-faq .faq-sla__grid {
    grid-template-columns: minmax(0, 6fr) minmax(0, 6fr);
    align-items: start;
  }

  .page-faq .faq-sla__qa {
    grid-column: 1 / -1;
    max-width: 60em;
  }

  .page-faq .faq-human__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 1080px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 6fr) minmax(0, 6fr);
  }

  .page-faq .faq-sla__grid {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-check__card,
  .page-faq .faq-switch__tab {
    transition: none;
  }

  .page-faq .faq-check__card:hover {
    transform: none;
  }
}
<<<END>>>